Non-Toast Online Ordering Integration Outage

Incident Report for First Delivery

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 16:41 UTC

Monitoring

We are currently experiencing an outage affecting orders from some online ordering platforms due to an upstream service disruption.

While the issue is ongoing, non-Toast orders may be delayed or may not appear automatically in First Delivery. Please monitor your online ordering platform directly for incoming orders to ensure none are missed.

Our team is actively monitoring the situation and working to restore normal order processing. We will provide another update as more information becomes available.

Posted Oct 01, 2026 - 23:35 UTC

This incident affected: API, Dispatch Portal, and Merchant App.